• Company Name: BIG SPORTS INDIA SER
• Contact Email: gulfamrajyyy@gmail.com
• Contact Number: 9368514527

At BIG SPORTS INDIA SER, we strive to ensure customer satisfaction with every purchase. Please read our return and refund policy carefully before placing an order.

1. No Replacement or Exchange Policy

We do not offer any replacement or exchange for products once sold. We request customers to carefully review product details and specifications before making a purchase.

2. Return Eligibility

• Returns are only accepted under the following condition:
• The product you received is damaged, defective, or incorrect.

3. Return Request Process

If you received any damaged or defective products, you should inform us within 48 hours of receiving the product to raise a return request. Once we approve the return, you should send back the product to the address from which it came to process the refund.

4. Return Approval

• We will inspect the claim and approve it only if it meets the eligibility criteria.
• Approved returns must be sent back in original packaging, unused, and with all tags/accessories intact.

5. Refund Process

Once we receive and inspect the returned item:

• A refund will be processed to your original payment method within 7–10 business days.
• Shipping charges (if any) are non-refundable unless the return is due to our error.

6. Non-Returnable Items

Returns will not be accepted for:

• Products damaged due to misuse or negligence
• Products returned without prior approval
• Products returned beyond the specified 48-hour window

7. Contact Us

• Email: gulfamrajyyy@gmail.com
• Phone: 9368514527